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‎01-23-2021 05:29 PM

HP Recommended
Product: HP OFFICEJETPRO 8710
Operating System: macOS 10.15 Catalina

 PRODUCT IS HP OFFICEJET PRO 8710 printer screen has  I assume is a error message it is a yellow triangle with explanation mark on network icon,  tap on icon   and yellow explanation mark icon is next to IP address.  I just got my MacBook Pro connected to operate wirelessly.  When I tap on the wireless icon next the printers screen, response is"This feature has been disabled. Contact the person who set up the printer.The settings say the printer is "OFFLINE"

Thank you for assistance..

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2021 12:41 PM

HP Recommended

@Tiffany21

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the yellow triangle error message screen?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎01-27-2021 12:41 PM

HP Recommended

@Tiffany21

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the yellow triangle error message screen?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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