HP 9015 wireless printing option disappeared

[Susan15011]

Just like many other users, my wireless printing icon has disappeared and all I can get are messages about connecting via Ethernet. Please send the message that will enable me to restore wireless printing.

[Treeko]

Hi @Susan15011 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issues.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[Susan15011]

This did not succeed. I followed the instructions at the link but at step #5, there was no Wireless Setup Wizard and in step #6, I could not locate Wi-Fi Protected Setup or WPS,. Where is this located? 

Instructions:

1. Place the printer near the network router.

2. Make sure paper is loaded in the main tray, and then turn on the printer.

3. From the Wireless or Setup

   menu, select Network setup or Settings, and then select Restore Network Settings

4. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.

5. From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.

6. Select your network, and then enter the password.

   NOTE: 

   If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

[Treeko]

Hi @Susan15011 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.
Take care and have a good day.

Treeko
HP Support