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HP Color LaserJet Pro MFP 4301 the scan to email is telling me that there is a connection problem it can not connect to the server.  The email is through godaddy microsoft 365 email address.  so for the smtp I used smtp.office365.com I can not get this to work and I even copied our last printer that had scan to email and still not able to connect when I do a test page.  Can someone help? Thank you.

Jeanette

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