cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
54
Flag Post

HP DeskJet 2540. Unable to print since we moved

HP Recommended
HP DeskJet 2540
Microsoft Windows 10 (32-bit)

Hello.  We are unable to print since moving.  The system seems to accepts and connect to WiFi with the new password however, the WiFi blue light on the printer continues to blink instead of staying solid. And the network configuration page printout shows the network status as “Offline”.  And the wireless status as “Disabled”.  The top of the printout also says that the Wireless Radio on the HP printer is currently turned OFF.  And at this point, we are unsure if we are attempting to do this correctly. After 4 hours of trying to connect using various instructions from the manual and online, we have given up.  

 

When we try to AirPrint, we can’t do that either because no printer shows up to accept/print.  Since most of our printing is through our mobile devices, and used to work prior to our moving, we would like to get this ability to print back.  

 

Thank you.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation