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HP Recommended
HP Deskjet plus 4155
macOS 10.15 Catalina

Hi I have recently purchased HP DeskJet Plus 4155 and followed all the steps to set up the printer. Everything worked fine for a week. Later the saw the wireless button was blinking continuously. I tried to reconnect to wifi, reset my router, restarted my router, reset printer settings as mentioned in other posts using cancel and wireless button and tons of all other solutions mentioned in different threads of hp. I'm really frustrated now as none of the options works and I finally purchased a cable to get it working and thought cable would help to reset network issues. But nothing works. This makes it feel like a piece of junk without wireless capability. Can someone please help resolve this issue? I think the same issue happens to many. New set up process, after resetting network using cancel and wireless buttonsNew set up process, after resetting network using cancel and wireless buttonsError againError again

3 REPLIES 3
HP Recommended

@Anishk1

 

I reviewed your post and I understand that you are unable to print wirelessly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to make a copy?

 

I recommend you print a wireless test report and let me know the details.

 

https://support.hp.com/us-en/drivers

 

You have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Hi The_Fossette, thanks for the reply. Here is the network test report

 

Thank you

2020-10-18_091090.jpg

 

HP Recommended

@Anishk1

 

Thank you for the information.

 

Looks like the printer is not connected to your wireless network.

 

I recommend you follow the steps in the below article to connect the printer to your wireless network.

 

https://support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225/...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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