HP Deskjet 2747e doesn't except security key

[Nitsche02]

This printer is ridiculous, It works for a very short time, and then it stops again and refuses to accept the security key and it can not verify the status of the printer. Nothing works even when I shut everything off and unplug everything and restart my computer. The HP smart does not recognize the status of the printer. Even if it is turned on and the wifi light is on, on the printer. That printer is a headache since I bought it. I never had this amount of issues with my canon that I have now with the HP printer. I am so mad about this printer and myself that I even considered HP as a good brand for a printer. This thing is absolutely not user-friendly. Basically a POS and not worth the money. Thanks a lot, HP for screwing people over with your product.

[Anand_Andy]

Hi @Nitsche02,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform a Semi Full Reset to unlock the features of the printer/Reset the password. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!