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Common problems for Connectivity Issues
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HP DeskJet 4130e All-in-One Printer

I am having severe problems with connecting my computer(dell laptop with Windows 10) to the Printer. I have had previous HP printers with no problem at all. I have Virginmedia superfast broadband and yesterday managed to install the drivers etc for HP Smart and get an internet connection with the printer. However on turning on the printer this morning there was no connection and having tried all the requests from the virtual assistant such as turning off then on the wifi and printer there is still no wifi connection between between the computer and the printer. Grateful for any help.

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