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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP ENVY 450 NOT CONNECTING TO MY INTERNET. PLEASE I NEED HELP

HP Recommended

My printer is HP ENVY 4500. ALL OF SUDDEN IS NOT CONNECTING TO MY INTERNET. I HAVE TIRED PUTTING THE INTERNET PASSWORD SEVERAL TIMES. IT COMES BACK SAYING CANNOT CONNECT. THE CHILDREN NEED TO PRINT THEIR SCHOOL ASSIGNMENTS. PLEASE IF ANYONE CAN HELP ME. THANK YOU.

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@Abisackey

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer:1. Press the Wireless button to access the Wireless Status menu. 2. Press the button next to Settings to access the Wireless Settings menu. 3. Select Restore Defaults. 4. Confirm selection to restore defaults.

 

Once done, connect the Printer to the Wi-Fi: 1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 2. Touch Network Setup. 3. Touch Wireless Settings. 4. Touch Wireless Setup Wizard. 5. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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