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‎01-21-2022 01:06 PM

HP Recommended
Operating System: macOS 11.0 Big Sur

HP ENVY 4500 air printer is the default printer on my Mac.  It is on-line & prints okay.  When I view system preferences to check the status of this printer, it comes up as:  a "green dot" followed by "Idle last used".  Should I be seeing another type of status such as "on-line" or "connected" or some other status?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2022 11:43 AM

HP Recommended

Hi @Paul1NL,

 

I'd like to help!

 

The green dot or a green check indicates the printer is online and idle states indicate the printer is not performing any tasks at the moment.

 

Hope this answers your question.

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping,

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-24-2022 11:43 AM

HP Recommended

Hi @Paul1NL,

 

I'd like to help!

 

The green dot or a green check indicates the printer is online and idle states indicate the printer is not performing any tasks at the moment.

 

Hope this answers your question.

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping,

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-24-2022 11:50 AM

HP Recommended

Thanks for answering my question!   Appreciate it very much!

Was this reply helpful? Yes No

‎01-24-2022 12:05 PM

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

Was this reply helpful? Yes No
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