-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Welcome to the HP Community Forum.
Restart Everything, including the router that controls your network
Next,
Known solutions, presented in the order to be completed / considered
HP printer is offline or not responding - Windows / Mac
References / Resources / Examples
Product Specifications for the HP ENVY 6458e All-in-One Printer (223R3A)
Connectivity
Ports | 1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band) |
Wireless capability | Yes, built-in Wi-Fi 802.11b/g/n |
HP - Wireless Center > Section: Common Questions > Topic Connection Issues
Section: Improve Wireless communication by setting a manual (static) IP address
Method - Embedded Web Server (EWS) - Check / Adjust Printer Network Settings
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Network > Wireless (802.11)
Video
HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455 : How to connect to 5GHz wireless network
Considerations - Dual Band Network
Printer Reports
HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages
Wireless Network Test Results Preparation:
If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)
Video
HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY 6458e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community