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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎03-28-2023 04:53 AM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer
Operating System: Microsoft Windows 11

HP ENVY 6458 goes offline every day!

Category:
1 REPLY 1

‎03-28-2023 10:29 AM

HP Recommended

@Retiredbassman 

 

Welcome to the HP Community Forum.

 

Restart Everything, including the router that controls your network

Next,

Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

 

References / Resources / Examples

 

Product Specifications for the HP ENVY 6458e All-in-One Printer (223R3A)

Connectivity

Ports
1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band)
Wireless capability
Yes, built-in Wi-Fi 802.11b/g/n

 

HP - Wireless Center > Section: Common Questions > Topic Connection Issues

Section: Improve Wireless communication by setting a manual (static) IP address

 

Method - Embedded Web Server (EWS) - Check / Adjust Printer Network Settings

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless  (802.11)

 

Video

HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455 : How to connect to 5GHz wireless network

 

Considerations - Dual Band Network

SSID_Dual_Band_Example_16SSID_Dual_Band_Example_16

 

Printer Reports 

 HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

Wireless Network Test Results Preparation:

If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

 

Video

HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6458e All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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