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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
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HP Recommended
HP Envy 4500

I have the same issue with my HP Envy 4500 printer like so MANY!! My printer will not accept my Correct wifi password. I have verified with my internet provider that my password is correct.  I can locate my network on the printer but it will not accept my password. So frustrating please help. 

1 REPLY 1
HP Recommended

@kristy21

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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