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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Common problems for Connectivity Issues
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HP Recommended
HP Envy 4527

Our HP Envy 4527 wireless printer is not connected to our wireless internet. We try and ‘search for wireless internet’ but it then finds no wireless networks. Even when we revert to factory setup it still doesn’t link to any wireless internet. Also tried with my phone personal hotspot but doesn’t recognise or link to this either! Help please!

1 REPLY 1
HP Recommended

@Will710

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest we perform a Semi Full reset

 

Please check your Inbox for instructions

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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