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‎04-02-2022 09:16 AM

HP Recommended

Envy 6400 series. Trying for 6 days to print in color from my Macbook,  frustrated. following all instructions on line or  specialists. The only advise I get is to returning it and go for Cannon.  Does HP knows they screwed up not telling people how difficult is to connect Mac computers to their simple Color or Black and White feature. 

 

Category:
3 people had the same question
1 REPLY 1

‎04-05-2022 02:41 PM

HP Recommended

@bayswimmer2022

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 


I am an HP Employee

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