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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 7858 All-in-One Printer
Microsoft Windows 11

Hey all, haven't been able to find this exact printer offline error anywhere and wanted to see if anyone had any ideas:

 

After time (usually within 24 hours) the wifi indicator on my printer will start to flash (disconnected). If I go to wifi settings and try to follow the wizard to connect to wifi, it does not see any networks. When I power cycle the printer, it reconnects just fine and I can print and scan (until it goes out again).

 

Since wifi is out completely on the printer, this does not appear to be a router issue. I've confirmed this by connecting the printer to a different router. I've also tried factory resetting the printer and updating the firmware.

 

Thoughts?

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