HP Evny 6055e will not connect after router & password change

[fishguy1160]

I got a new router and new password and now printer is flashing every light it has and HP smart can't see it

[Sneha_01]

Hi @fishguy1160,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy 6055e printer is not connecting after a router and password change, and it's flashing every light, follow these steps to reconnect it to your network:

1. Restart Devices

• Power Cycle Printer: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.
• Restart Router: Unplug your router, wait about 30 seconds, then plug it back in.

2. Reconnect Printer to Wi-Fi

• Use HP Smart App:
  1. Open the HP Smart app on your device.
  2. If your printer is not detected, click on the + icon to add a printer.
  3. Follow the prompts to connect the printer to the new Wi-Fi network.
• Wi-Fi Direct Method:
  • If the HP Smart app still doesn’t recognize the printer, you can try connecting via Wi-Fi Direct:
    1. On the printer, press and hold the Wireless button until the wireless light starts blinking.
    2. Connect to the printer's Wi-Fi network from your device (look for a network with “HP” in the name).
    3. Open the HP Smart app, and select Set Up New Printer. It should guide you to connect the printer to your Wi-Fi network.

3. Use the Printer Control Panel

• If your printer has a control panel:
  1. Navigate to the Setup or Network menu.
  2. Select Wireless Setup Wizard or similar.
  3. Choose your new network and enter the new password.

4. Reset Network Settings

• If you're still having issues, you can reset the network settings on your printer:
  1. On the printer, go to the Setup menu.
  2. Find Network Setup or Restore Network Defaults and follow the prompts.
  3. After resetting, try reconnecting to your Wi-Fi network using the methods above.

5. Check for Interference

• Ensure that the printer is within range of the router and there are no obstacles that could interfere with the Wi-Fi signal.

6. Update HP Smart App

• Ensure that the HP Smart app is up to date. Sometimes, an outdated app can cause connectivity issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support