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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

Had to change my Wi-Fi password for my desktop computer and now I don't seem to be able to print from my computer.. Ran a printer Wireless Network Test Report (it printed) and the following passed:  Wireless on, Wireless working, Network Name found.

 

Any suggestions as to what to do next? Many thanks.

 

Jan

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