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Message 1 of 2
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HP LaserJet Pro 200 (FW 20190401) wont connect to routers using Protected Management Frames (PMF)

HP Recommended
LaserJet Pro 200 MFP
Microsoft Windows 10 (64-bit)

My HP LaserJet Pro 200 (FirmWare 20190401) wont connect to routers using Protected Management Frames (PMF).

 

Only when I disable the PMF feature on my Asus RT-AX86U router the HP LaserJet will connect to the wifi (2.4 GHz and WPA/WPA2). Router also running the latest firmware.
When PMF is enabled an Invalid Passphrase error displays. 
Printer is updated to the latest firmware available on the HP support website (20190401).

 

Has HP updated the Firmware to fix this problem?

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Johnj667, Welcome to HP Support Community!

The printer is not compatible with PMF refer to the link- https://www.wi-fi.org/knowledge-center/faq/what-are-protected-management-frames

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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