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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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HP LaserJet Pro M15w Printer won't go online.

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HP LaserJet Pro M15w Printer
Microsoft Windows 10 (64-bit)
Product number:W2G51A
Cannot get online to the new wireless router which is a TP-Link AC1200, model Deco S4R.
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Welcome to the HP support community.


Could you elaborate on the issue for a better understanding?

Are you getting any error messages?

I am an HP Employee

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