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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
HP Recommended
HP LaserJet Pro CM1415fnw Color Multifunction Printer
Microsoft Windows 10 (64-bit)

HP LaserJet Professional CM1410 Series stuck on initializing loop when trying to connect to the wifi all the sudden (this is a  new behavior). Seems to work okay when I use an ethernet cable. I did the HP doctor app to update and fix. That did not solve the problem. I did try other suggestions like unplugging the printer, taking out printer cartridges, and such. I would like to do a hard restore to get the printing via wifi working again if I can. Some say that works.

4 REPLIES 4
HP Recommended

Hi @LVWC,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that your HP Printer is not connecting to the wi-fi network.

 

There is an alternate way to connect to the new network by using the USB cable.

Please follow the steps listed in the document below to connect using USB cable and then change it to wireless.

Step 1: Connect using USB cable:

Please follow the steps in this document to connect the printer using the USB cable.

 

Step 2: Change from a USB connection to wireless:

Please follow the steps in this document to change from a USB connection to a wireless network.

 

I hope this helps.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

HP LaserJet Professional CM1410 Series stuck on initializing loop when trying to connect to the wifi all the sudden (this is a  new behavior). Seems to work okay when I use an ethernet cable. I did the HP doctor app to update and fix. That did not solve the problem. I did try other suggestions like unplugging the printer, taking out printer cartridges, and such. I would like to do a hard restore to get the printing via wifi working again if I can. Some say that works.

 

HP Recommended

I would like to perform an NVRAM reset on the printer. Please advise. Thank you.

HP Recommended

Hi @LVWC,

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.