HP Laserjet Pro MFP M283fdw is constantly ''offline''

[Areljay35]

On my Ethernet connection my HP Laserjet Pro MFP M283fdw is constantly ''offline''

[zoey7886]

@Areljay35, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Laserjet Pro MFP 283! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP LaserJet Pro MFP M283fdw is constantly displaying an "offline" status on your Ethernet connection, follow these steps to troubleshoot and resolve the issue:

Check Network Connection

1. Verify Ethernet Cable: Ensure the Ethernet cable is securely connected between the printer and the router or switch.
2. Check Router Port: Make sure the router port where the printer is connected is functioning properly. Test with another device to confirm.
3. Network Connectivity: Confirm your network is working by using other devices to access the internet or local network resources.

Restart Devices

1. Restart Printer: Turn off the printer, wait for 15 seconds, and then turn it back on.
2. Restart Router: Unplug the router’s power cord, wait for 15 seconds, and reconnect it. This can help reset network connections and resolve intermittent issues.

Restore Network Settings

1. Reset Printer Network Settings:
   • For printers with a touchscreen control panel:
     • On the control panel, open the Wireless or Setup menu.
     • Select Network Setup or Settings.
     • Select Restore Network Settings.
   • For printers without a touchscreen control panel, use control panel buttons to Restore Wi-Fi setup mode on your HP printer.

Ethernet Light Indicators

1. Check Ethernet Indicators:
   • Link Light: Ensure the green light on the Ethernet port is steady.
   • Activity Light: Confirm the orange light is blinking. This indicates active network communication.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,