Just added new computer/printer today. All went well until I tried using the printer. It says it's connected but when trying to print I get the printer is offline. I have followed steps posted to turn to online but I see no where on here to click from offline to online. Turned off the wifi to printer and used usb cable to hardwire. Now it says offline still and I get a message saying the printer is in an error state. I have tried contacting HP but the website says it is down.
I did all of that, but it is saying wifi direct and I want to go through my wifi. I can't get it to go online. I think because I have gone through the steps numerous times, shutting down, unplugging etc all the steps suggested online, youtube for 3 days now I will just return this printer and get another printer. I have never had issues installing a printer until this one. Thanks for your help.
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