HP OfficeJet Pro 8030 5e stuck on “Get HP Software” screen

[KKNC]

I was gifted an HP OfficeJet Pro 8030 5e printer by my uncle.  He says it has never been used, but it has gone through set up before.  The touchscreen only has the Get HP software screen as an option.  I’ve installed the software on my phone and on a laptop but neither can find the printer when prompted to do so.  I’ve unplugged and restarted multiple times.  When I go to settings on my phone and select wifi, my home wifi network shows up as well as a network that seems to be of the printer.  The printer network asks for a password that I don’t have.  I can’t navigate the touchscreen on the printer to connect to my wifi because it will not provide any option other than the Get HP software” screen.  How do I return the printer to the original setup options?

[BeemerBiker]

This is all I know about the 80xx series printers

Click here for network setup using HP Smart but in a different language

All drivers

https://support.hp.com/us-en/drivers/hp-officejet-pro-8030-all-in-one-printer-series/model/24208735?...


factory reset 1:12 into this video


WiFi setup video click here


Full Feature software

8030 8035 Full feature software Dec 2021


8025e 8020 8028 pro full feature feb 2022


8020e https://ftp.hp.com/pub/softlib/software13/printers/OJP8020/HPEasyStart-13.6.5-OJP8020_49_11_4670_1_W...

Bands 2.4 and 5ghz: 8035e Pro

OfficeJet Reference 8020 8030 8035

If you do a full reset you may be asked to insert the original setup cartridges. If so, here is the setup bypass which might work, or might not.

Please let me know if any of this works or is helpful