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Common problems for Connectivity Issues
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mailinyoung
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HP OfficeJet Pro 8710 not connecting to Wifi

HP Recommended
HP OfficeJet Pro 8710
macOS 11.0 Big Sur

Hi Community,

I've had my HP OfficeJet Pro 8710 for several years and have had no wifi issues until today. Printer works fine with Ethernet cable.

 

The wifi cannot find any networks despite my phone and laptop finding 3 strong wifi networks. I've tried:

- Restarting the printer

- Restarting the wifi router

- Resetting the printer to factory defaults

- Manually entering the network details

 

I think the printer may have recently updated it's firmware. Printer details are:

Product Name HP OfficeJet Pro 8710
Product Number: M9L66A
Thanks for any help you can give!

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