Printer has been working fine until I had to change routers. Now I cannot update the wifi info. The wireless settings for Wireless On/Off are grayed out to include the ones for Wireless Setup Wizard and Wifi Protected Setup. When I click on one of the, the phrase "The feature has been locked by your administrator or the person who set up the printer. Hw can I get past this to set up my new wifi settings?
I've spent all night trying to restore internet wireless connection between my HP Officejet Pro 8610 and my laptop. Mind that this morning I'd uninstalled my previous modem/router with a new one marked differently. During the installation of the latest one , I've preferred to set on the new and safer WPA 3 encryption protocols rather than the old WPA or WPA 2 protocols. This might has been caused aforesaid missing wireless connection between a/m devices. In fact, I've read old devices aren't compatible with new protocols. Thanking you for any further clarifications and suggestions. Bye
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