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Common problems for Connectivity Issues
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‎11-10-2023 08:31 AM

HP Recommended
Product: HP Photosmart C6183

Hi! I have a problem with my printer. When it is connected via USB, it works just fine but when I connect it via Ethernet cable to my router, WIndows doesn't detect it. Since C6183 is quite old model, there are no official drivers available for Windows 10/10, so I can't run the installer. 

After a lot of time spent, I was finally able to make Windows detect it by manually adding printer's IP address. But here is another problem, scanner isn't available. The printer is not detected by Windows as a scanner. Is there a way to make it work?

1 REPLY 1

‎11-10-2023 08:32 AM

HP Recommended

No scanner option

FireBow_1-1699630348808.png

 

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