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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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HP SMART app printer offline

HP Recommended
HP LaserJet Pro M148fdw
Microsoft Windows 10 (64-bit)

I have a printer HP LaserJet Pro M148fdw.  On my desktop computer running Windows 10, the HP smart app shows the printer offline.  The app will not connect to the printer.  The printer is connected to Ethernet on the same network as the computer. Windows 10 finds the printer in the control panel and I can print with no problems.  The scanner works using the Windows Fax and Scan application. HP print and scan doctor will not find the printer.  I can't figure out why the HP Smart app will not find the printer. 

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