HP Smart Tank 7305 is connected to my WiFi but will not print ?

[Tang05]

My HP Smart Tank 7305 All-in-One printer have working well until an electric cut off and when the electric is restored and all connection is re established somehow it will not print when print instruction is sent from my Apple Mac computer to the printer. Tried numerous time to make the printer is connected to my WiFi and it is confirmed connected with the WiFi light up. Using the HP Smart app I can send and do scanning meaning my computer is talking to the printer but it will NOT do printing when printing is instruction is sent ? Please can anyone help me many thanks 

[zoey7886]

@Tang05, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a Printer Connection Issue with HP Smart Tank 7305! 

We're thrilled to have the opportunity to assist you and provide a solution.  

When an HP Smart Tank 7305 printer connected to WiFi does not print after an electric interruption, follow these steps to resolve the issue:

Restart Devices:

• Printer: Turn off the printer, disconnect the power cord for 15 seconds, then reconnect and turn it back on.
• Computer: Restart your Mac.

Check Network Connection:

• Ensure both the printer and the Mac are connected to the same WiFi network. Double-check the WiFi connection status on both devices.
• Printer: Confirm that the wireless light on the printer is solid blue, indicating connection to the network.
• WiFi Router: Restart the WiFi router by disconnecting the power cord for 15 seconds, then reconnecting it.

Re-add Printer in HP Smart App:

• Open the HP Smart app on your Mac.
• Select "Add Printer" or the Add icon (plus sign) in the app.
• Follow prompts to reconnect the printer to ensure it is properly recognized.

Print Wireless Test Report:

• From the printer control panel, print a Wireless Test Report to check the network configuration and signal strength.
• Follow any troubleshooting steps indicated on the report.

Check and Update Firmware:

• Go to HP Software and Driver Downloads to check for any available firmware updates for your printer model.
• Download and install the latest firmware if available.

Reset Printing System on Mac:

• Open the Apple menu and go to "System Preferences" > "Printers & Scanners."
• Right-click or Control-click in the Printers list and choose "Reset Printing System."
• Re-add the printer after the reset.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,