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Flag Post

HP Smart Tank Wireless 450 only prints first 2 or 3 lines

HP Recommended
HP Smart Tank Wireless 450

Prints first few lines and then sounds like it’s still printing but the page doesn’t advance and nothing more is printed. There are no error messages on the screen. Have to cancel print and eject page. Have tried using the app to troubleshoot but that hasn’t helped. Have only used the printer once since I bought it last year because it started playing up and I never had the time to work out what the problem is, until now. Would appreciate any help.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@C3-2

 

Welcome to the HP Support Community.

 

Are you able to copy well?

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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