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Locked

‎02-22-2021 01:05 PM

HP Recommended
Product: OfficeJet Pro 9010 series
Operating System: Microsoft Windows 10 (64-bit)

Hi All, I am trying to open my HP Smart scanner on my PC but it just goes to below screen and locks.

HP Smart won't open - just stuck at "do you want to make HP Smart better by sharing usage data"

Help Pretty Please.

Category:
5 people had the same question
3 REPLIES 3

‎02-22-2021 03:52 PM

HP Recommended

Having the same problem! HP OfficeJet Pro 8025

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‎02-22-2021 04:24 PM

HP Recommended

Hi All

I have found a solution, you just need to re-download software and updated software HP Printer Assistant.

Good luck. 

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‎02-22-2021 04:27 PM

HP Recommended

Someone else tried that and it didn't work for them. I 'm afraid to lose all of my settings!

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