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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP deskjet 2600 series (DEDA9C)
Microsoft Windows 10 (64-bit)

Hi,

I recently changed wifi provider and my printer is now offline.

I need some help to reconfigure the printer to recognize this new network.

Does anybody has ever faced the same issue and what was the fix?
Thank you.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Do a reset on the wireless, watch this resource from time 0:32 to 1:05:

https://www.youtube.com/watch?v=1vjgUw9JjxM

 

After reset, use HP Smart to setup and connect printer to new network.

 

For more useful tips on using this printer, check out this resource:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxTKPLQ_Ox1Jv9ys

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"



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