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09-03-2024 12:48 AM - last edited on 09-04-2024 07:40 AM by Rose_S
My printer's email address is [text omitted to protect user privacy] how can I create an email address of my choice?
09-04-2024 02:42 PM
Hi @Naitshirk,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
HP ePrint allows you to print from virtually anywhere by sending documents to your printer’s unique email address. However, HP assigns a default email address for each printer, which is typically a combination of letters and numbers. If you'd like to customize this email address, you can do so by following these steps:
How to Customize Your HP ePrint Email Address
1. Access HP Smart App or HP Connected
You can customize your printer’s email address using the HP Smart app or through the HP Connected website.
Using the HP Smart App:
Open the HP Smart App:
- Download the HP Smart app from the Microsoft Store (for Windows) or the App Store (for iOS) or Google Play Store (for Android).
Select Your Printer:
- Open the app and select your printer from the list of available devices.
Open Printer Settings:
- Tap on the Printer Settings or Manage option (the exact wording might vary).
Go to ePrint Settings:
- Find and select ePrint Settings or Printer Email Address.
Customize Email Address:
- Tap on the Change or Customize option next to your current ePrint email address.
- Enter your preferred email address or a custom alias.
- Follow the prompts to save the new email address.
Using HP Connected Website:
Visit HP Connected:
- Go to the HP Connected website.
Sign In:
- Sign in using your HP account credentials. If you don’t have an HP account, you’ll need to create one.
Select Your Printer:
- Once logged in, select your printer from the list of registered devices.
Go to ePrint Settings:
- Navigate to the ePrint section or find Printer Email Address.
Customize Email Address:
- Look for an option to Change or Customize the ePrint email address.
- Enter your desired email address or alias.
- Follow the prompts to confirm and save the new email address.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support