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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8020e All-in-One Printer

My printer and computer are connected to the same wireless network. But the printer often goes into offline mode. It's very frustrating. Pls help

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