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‎11-30-2020 09:29 AM - edited ‎11-30-2020 09:29 AM

HP Recommended
Operating System: Chrome OS

The HP smart app used to work great with my Chromebook and printer, and now it does not work at all... is HP going to fix this?  I loved that app and its convenience specifically with scanning, its ridiculous I can no longer use it... i continue to get this  

invalid_grant

SAZ110002: state parameter duplicate
 
when I try to... are you going to fix this?  Otherwise I may be returning my printer for a different brand that works better with chromebook
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1 REPLY 1

‎11-30-2020 11:28 AM

HP Recommended

Generally, the HP Smart app is available for Windows, Mac, Android and iOS, it is not optimized for Chrome OS, may work and may not, it was never tested on it and not intended to work on the operating system:

https://support.hp.com/us-en/document/c03561640

 

Scanning with WebScan is the scanning solution provided for Chrome:

https://support.hp.com/us-en/document/c05881028

 

There might be other methods, but knowing your printer model might be an help.

 

Shlomi



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