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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6000 all-in-one series HP ENVY 6030
Microsoft Windows 10 (64-bit)
HP ENVY 6000 All-In-One series New printer "envy 6030" 23.03.2021.Downloaded Smart App, Wifi installation to use on Mac Iphone, and on Windows PC Windows 10. During the installation process in the smart app, it tells me to enter settings, and WiFi settings to find "HP-Set up" The only choice in wifi setting is "HP Direct-D4-HP Envy 6000 series" and requires a password to enter the "HP Direct-D4-HP Envy 6000 series network", (tried password 12345678), and why should i connect this network? Why don`t the "HP-Set UP" show up in the wifi network settings? Have tried "everything", but the same result. There must be something wrong in the app? Can anyone tell me how to solve this problem?
Vis mindre
 
 
 
 
1 REPLY 1
HP Recommended

@Setup2021 

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The odd wireless address you are seeing is a result of having switched on Wireless Direct / Wi-Fi Direct

There is an icon on the printer to switch Wireless Direct  ON / OFF

If you are not using this limited type of wireless between printer and computer / device, switch it OFF

 

Reference

 User Guide

Pages 5-6

and

Chapter 3 - Connect your printer - starting on Page 24

 

 

Help to set up / install your printer...

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

Video Help

 

HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults

 

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in Android | HP

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in macOS | HP

Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP

HP Envy 6055 | Envy Pro 6455: Connect printer to 5 GHz network using HP Smart on Windows 10 computer

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

References / Resources

 

HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights

 

Printer Reports 

 HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

Wireless Network Test Results Preparation:

If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

 

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6030 All-In-One Printer 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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