cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Setup2021
New member
2 0 0 0
Message 1 of 2
61
Flag Post

HP smart app WIfi Installation mac os and windows 10 envy 6030

HP Recommended
HP ENVY 6000 all-in-one series HP ENVY 6030
Microsoft Windows 10 (64-bit)
HP ENVY 6000 All-In-One series New printer "envy 6030" 23.03.2021.Downloaded Smart App, Wifi installation to use on Mac Iphone, and on Windows PC Windows 10. During the installation process in the smart app, it tells me to enter settings, and WiFi settings to find "HP-Set up" The only choice in wifi setting is "HP Direct-D4-HP Envy 6000 series" and requires a password to enter the "HP Direct-D4-HP Envy 6000 series network", (tried password 12345678), and why should i connect this network? Why don`t the "HP-Set UP" show up in the wifi network settings? Have tried "everything", but the same result. There must be something wrong in the app? Can anyone tell me how to solve this problem?
Vis mindre
 
 
 
 
1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,793 30,497 2,789 10,223
Message 2 of 2
Flag Post
HP Recommended

@Setup2021 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

The odd wireless address you are seeing is a result of having switched on Wireless Direct / Wi-Fi Direct

There is an icon on the printer to switch Wireless Direct  ON / OFF

If you are not using this limited type of wireless between printer and computer / device, switch it OFF

 

Reference

 User Guide

Pages 5-6

and

Chapter 3 - Connect your printer - starting on Page 24

 

 

Help to set up / install your printer...

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

Video Help

 

HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults

 

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in Android | HP

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in macOS | HP

Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP

HP Envy 6055 | Envy Pro 6455: Connect printer to 5 GHz network using HP Smart on Windows 10 computer

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

References / Resources

 

HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights

 

Printer Reports 

 HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

Wireless Network Test Results Preparation:

If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

 

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6030 All-In-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation