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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
beverley2k
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Message 1 of 2
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HP smart print is very show us ing HP-laptop 15-daxxx wireless connected to HP envy 6055e printer

HP Recommended
HP laptop 15-da-xxx
Microsoft Windows 10 (64-bit)

HP Envy New printer - Windows up to date - laptop up to date

both connected to my home network

just seems to take a long time for HP Smart to open and then to print

The equipment is only 18" apart.

network ping round-trip is avg 94ms

Is this slow print just normal?

Beverley2k

1 REPLY 1
ShlomiL
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HP Recommended

Hi,

Print a Wireless Network Test Results page and evaluate the shown results:

https://support.hp.com/ph-en/document/c06543173

 

May you see any attention or warning on the header of the printed report?

 

How are the Signal Strength and quality? any warning regarding multiple SSIDs?

 

Generally the ping average indicate a slow network traffic to the printer, 94ms indicates a very slow network connection to the printer, which relies on the used network.

 

Shlomi



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