HP179 Showing Off-Line

[179-Issues]

HP179 - Will Not Print Over WiFi - Printer Shows Offline. BUT IT IS NOT!!

WiFi scanning works and WiFi connection is good. I can login to printer's IP address and Connect no problem, BUT it will not print!!

[Nal_NR]

Hi @179-Issues,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how frustrating it can be when your printer connects to Wi-Fi but won’t print despite showing it’s online. Let’s work together to resolve this.

• Have you recently made any changes to your network, such as a new router or updated Wi-Fi password?
• When attempting to print, do you see any error messages on the printer or computer?
• Is the printer set as the default printer on your computer or device?

Let's try these steps. 

You may see a “printer offline” error if your device can’t communicate with your printer. This can happen for a few different reasons but follow these simple steps and you should be back up and running.

• Turn off your printer and disconnect it from the power supply.
• Restart the device you want to print from and your internet router.
• Turn the printer back on and try to print again.

Check that the printer and the device you want to print from are on the same network. If you need it, you can find help with Wifi connections here

HP Smart

If your printer is still offline, the Diagnose & Fix tool in the HP Smart desktop app can solve issues and automatically maintain your printer’s health. To use Diagnose & Fix:

• Open or download the application on Windows or Mac
• For Windows, select the (wrench) icon in the bottom left corner
• On Mac, tap the printer dropdown in the top menu bar
• Follow the onscreen instructions

Refer to this document for more information.  

You may also refer to Troubleshoot a Wi-Fi connection to an HP printer

Try updating the firmware. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.