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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Following paper jam and retrieval of jammed paper, printer will not now connect to wifi - blue light flashes constantly.

Been through the set up process multiple times and still doesnt work. 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try to uninstall and reinstall the HP Smart app from the Android Play Store or Apple store.

 

After that, add the printer again.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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