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    Information
    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Common problems for Connectivity Issues
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HP8620 Network Scanning no longer works

HP Recommended
HP OfficeJet 8620
macOS 10.15 Catalina

I have two HP printers, both set to scan to the same network drive.  They both worked perfectly, until one day my HP OfficeJet 8620 stopped scanning to network drive.  When I run the test after logging into the printer, the message I get is "Unable to connect to the printer. Check your configurations and try again".  I've completed uninstalled the printer from my Mac, reinstalled with drivers from HP's website, all to no avail.  My other HP printer, which is a LaserJet, has no issues.  Network printing on the 8620 is fine.

 

Any ideas?

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