-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HPdeskjet 2070e wont connect to new internet provider

Create an account on the HP Community to personalize your profile and ask a question
06-10-2024 06:33 AM - edited 06-10-2024 06:35 AM
I cannot find 2070e printer. I think you mean the 2700e but I might be mistaken. You probably need to reset the printer to get it into setup mode.
How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution
The printer supports both the 2.4ghz and the 5ghz band.
You may want to force the printer to use only one band. This can prevent it from getting a different IP address depending on the band it connects to. What this video to see how to set the band. I recommend you set the printer to only the 2.4ghz band. Alternately you can log into the modem and use a different SSID (name) for the 2.4ghz band.
Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan
This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan
You can get the PIN and any passwords from a printer report as described on page 9 of the users manual.
Page 22 shows how to use the WPS or push button method but you need access to the modem to be able to do this.
DeskJet Reference
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it