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Common problems for Connectivity Issues
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HP Recommended
macOS 10.15 Catalina

HP Deskjet wont connect to my new internet network provider

1 REPLY 1
HP Recommended

I cannot find 2070e printer.  I think you mean the 2700e but I might be mistaken.   You probably need to reset the printer to get it into setup mode.

How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution

The printer supports both the 2.4ghz and the 5ghz band.
You may want to force the printer to use only one band. This can prevent it from getting a different IP address depending on the band it connects to. What this video to see how to set the band.  I recommend you set the printer to only the 2.4ghz band.  Alternately you can log into the modem and use a different SSID (name) for the 2.4ghz band.


Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan

This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

You can get the PIN and any passwords from a printer report as described on page 9 of the users manual.
Page 22 shows how to use the WPS or push button method but you need access to the modem to be able to do this.

DeskJet Reference


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