HPsmart account, i have forgotten which email account was used to set up the account, how to find it

[JoeHair]

I can't get into the account to control an HPsmart printer an old one (product CN245B)   which I use to print remotely using the  @hpeprint.com for my in law.

I have two otherhp  printers on my own account but when i try to add printer it is already taken.  I dont know which email or account is associated with it. how do i contact HP for this,  or fix it by finding which email is registerred with it.

[Betty0610]

@JoeHair

Welcome to the HP Support Community.

This document should help you with this: https://support.hp.com/in-en/document/c03609576#learn_how_to_setup_printing_services

Also refer to the FAQ's in the same document.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!