Having trouble connecting my printer to my phone , rachel

[sarahrdl2004]

I have an h p printer that is not hooking up to my internet

[Dragon-Fur]

@sarahrdl2004 

Welcome to the HP English Community --

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@sarahrdl2004 wrote:
Subject:  Having trouble connecting my printer to my phone , rachel

I have an h p printer that is not hooking up to my internet

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Review

The printer has two ways to connect that are not "Wired".

Once connected, the printer can generally connect to a supported phone, that is, a phone that is running a supported Operating System / version.

Connect to the network using standard Wireless --

Or

Use Wi-Fi Direct

Wireless network

• The printer can connect to a standard wireless network on 2.4GHz (no 5GHz).  The router controlled network can then handle connections from the printer to other supported devices (computer, tablet, phone) on that same network.  Reminder >> The Phone's Location services and Bluetooth should be switched ON during the initial connection phase.

Wi-Fi Direct

• The printer can be connected using the printer's own wireless radio and the wireless on a supported device (computer, tablet, phone).  This type of connection is called Wi-Fi Direct .  Wi-Fi Direct is explained in your printer's user manual.  Reference: 

  User Guide

  Wi-Fi Direct - Starting on Page 59 - Section "Connect wirelessly to the printer without a router"

  andHP printer setup (Wi-Fi Direct)

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Message Content References

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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- Airprint –

HP Document

 HP printer setup (Apple AirPrint for iPhone, iPad)

- HP Document -

 HP Printers - No AirPrint Printers Found error (iOS, iPadOS)

and

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 Use AirPrint to print from your iPhone or iPad

 How to print from your Mac
 How to print from your iPhone or iPad

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 Connect an AirPrint printer to a Wi-Fi network

 Apple - Recommended settings for Wi-Fi routers and access points

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 Mopria Print & Scan – Designed for Android

 Print From Android 8 and Higher FAQ

Download / Install the Mopria App for Android

 Google Store > Mopria Print Service App

Troubleshoot printing issues with Mopria Print Service (Android)

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Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

Example – EWS Setup – IPv4

EWS > HP Document / How-to (original format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 3755 All-in-One Printer  

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