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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Help with connecting office jet Pro 8600 to iOS platform

HP Recommended
Officejet Pro 8600
macOS 10.15 Catalina

I’m having trouble connecting My MacBook to my printer. I’ve already called Apple  tech support on this, and they are telling me that the laptop is sending the message out correctly to the printer but the printer is not picking it up. They think it might be an updated software issue. Because the printer is out of warranty tech-support won’t help me. I’m not very tech savvy and need assistance with this.  Can anyone out there please help?

HP Support Agent
HP Support Agent
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HP Recommended



Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.


  • Are you able to make a copy?
  • What is the exact issue you are facing?
  • How is the printer connected to the computer? (USB or wireless)
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?


Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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