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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
CwcWilmington
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Ho envy random printing network config pages nightly

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Envy 4520
iOS

Printer randomly nightly printing network config pages. NO ONE HOME OR TOUCHING IT!  Read previous “solved” and I do not have a cat. No one touching screen. This is random. How do I make it stop!

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Betty0610
HP Support Agent
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@CwcWilmington

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer: 

 

Go to the setup menu>Tools>Restore Factory Defaults

 

Once done, connect the Printer back to the Wi-Fi: 1. From the printer control panel, touch ( Wireless ). 2. Touch ( Settings ). 3. Touch Wireless Setup Wizard. 4. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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