How can i connect my printer to HP+

[Eli114]

I have factory reset my printer and it still will not connect to HP+ to finish my printer set up

[Raj_05]

Hi @Eli114,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having trouble setting up your HP printer. Let's try a few troubleshooting steps to see if we can resolve the issue.

Check Network Connection:

• Ensure that your printer is connected to the same Wi-Fi network as your computer or mobile device.
• Verify that the Wi-Fi signal is strong and stable.

Restart Router:

• Sometimes network issues can be resolved by restarting your router. Turn it off, wait for a minute, and then turn it back on.

Update Firmware:

• Check if there are any firmware updates available for your HP printer. You can usually find this information on the HP support website.

Use HP Smart App:

• Try using the HP Smart app for the setup process. It can be downloaded on your mobile device, and it often provides a smoother setup experience.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support