Solved: How do I connect a Envy 6032 to a new wireless network? - HP Support Community

Bird-In-The-Tre · ‎01-19-2021

I have changed Broadband provider and can't figure out how to change my printer from the old network to the new. It's driving me crazy. Has anyone managed to do this? Thanks

greenturtle · ‎01-20-2021

Hi,

Thanks for using the HP Support Community.

Please follow the steps in this resource to Reset the Wireless, then use HP app to connect the printer to the wireless network.

https://www.youtube.com/watch?v=TWBAFvOJuGk

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"

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greenturtle · ‎01-20-2021

Hi,

Thanks for using the HP Support Community.

Please follow the steps in this resource to Reset the Wireless, then use HP app to connect the printer to the wireless network.

https://www.youtube.com/watch?v=TWBAFvOJuGk

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

Bird-In-The-Tre · ‎01-20-2021

Many thanks for your reply. I now have a fault on my line, but I will try this step tomorrow once the engineer has resolved the issue.

Bird-In-The-Tre · ‎01-21-2021

BT have just repaired the fault and now back online. I tried the solution and it worked. Thank you so much!

greenturtle · ‎01-21-2021

Hi @Bird-In-The-Tre ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

How do I connect a Envy 6032 to a new wireless network?

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