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‎10-18-2020 11:55 PM

HP Recommended
Product: HP Laptop 17Z
Operating System: Microsoft Windows 10 (64-bit)

Any help much appreciated! Don't know what I"m doing wrong. Had no trouble connecting wirelessly to my TMobile hotspot with the printer that i had previously...but it won't connect to my iPhone's hotspot...??? Tried Direct Wireless, wasn't successful with that either...I need to have the printer connected wirelessly so that my HP Instant Ink program works...thanks in advance!  

Category:
1 REPLY 1

‎10-21-2020 03:48 PM

HP Recommended

@PamM4

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried updating your iPhone software?
  • Have you tried connecting other devices to your iPhone hotspot?

While you respond to that, let's try these steps:

  1. Open your Settings app from your Home screen.
  2. Tap Wi-Fi.
  3. Under Choose a Network tap your printer name.
  4. Tap Join This Network

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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