How do I connect my printer to a NEW WIFI network

[Sam1079]

My mom gave me her old printer. Now I’m trying to set it up on my WiFi network. It’s not working. How do I reset it so I can connect it?

[Raj_05]

Hi @Sam1079,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect your HP printer to a new Wi-Fi network, you'll often need to reset the printer's network settings and set it up again. Here’s a step-by-step guide to help you through the process.

Resetting Your HP Printer's Network Settings

Turn on the Printer: Make sure your printer is powered on.

Access the Control Panel: Depending on your printer model, you might need to navigate through the printer's display screen.

• For printers with a touchscreen:
  • Go to Settings or Network.
• For printers without a touchscreen:
  • Press the Wireless button or hold it for about 5 seconds (look for a button with a wireless icon).

Restore Network Defaults:

• In the settings menu, look for an option like Restore Network Defaults or Reset Network Settings. Confirm any prompts to complete the reset.

Reconnecting Your Printer to the New Wi-Fi Network

Connect the Printer to Wi-Fi:

• Using Wi-Fi Protected Setup (WPS):
  • If your router supports WPS, press the WPS button on your router.
  • Within two minutes, press the Wireless button on your printer.
• Using the Printer's Control Panel:
  • Go to Settings > Network > Wireless Setup Wizard.
  • Select your new Wi-Fi network from the list and enter the Wi-Fi password.

Download and Install the HP Smart App (if you haven't already):

• This app can help you with the setup process.
• Download it from the HP Smart App website or your device's app store.

Set Up the Printer:

• Open the HP Smart app and add your printer.
• Follow the prompts to connect to your new Wi-Fi network.

Note:

• Check Wi-Fi Signal: Ensure the printer is within range of the Wi-Fi router.
• Restart Your Devices: Restart your printer and router to refresh connections.
• Update Firmware: Make sure your printer has the latest firmware. You can check this in the HP Smart app or the printer’s control panel.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support