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HP Recommended

How can I find my PW?  Can't get to the thing to clean because no PW

 

1 REPLY 1
HP Recommended

Hi @employee11,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If you're trying to access the administrative functions or settings on your HP Color LaserJet MFP M277dw but don't know the password, you can typically reset it to regain access. Here’s how you can proceed.

 

Reset the Printer: Many HP printers have a default factory password that you can use to reset the printer settings. Try the following steps:

  • Turn off the printer.
  • Press and hold the lower left corner of the touchscreen while turning the printer back on.
  • Continue to hold the corner until the 'Permanent Storage Init' message appears, then release it.

Default Password: If the reset process doesn't prompt for a new password, try using the default factory-set password. For many HP printers, the default password could be 'admin' or 'password'. If these don't work, consult your printer's manual or HP's support website for the default password specific to your model.

 

Resetting the printer should allow you to access and manage settings such as cleaning routines without requiring a password.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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